Privacy Policy

Welcome to Closed Digital

This Privacy Policy explains how we, Closed Digital Labs Ltd. (“Closed Digital,” “we,” “us,” or “our”), collect, use, share, and protect your personal information when you use our website, platform, or associated services (collectively, the “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you disagree, please do not access or use the Platform.

1. Who We Are

Closed Digital is a platform that allows users to discover, create, and interact with digital assets, including crypto tokens, using decentralized technologies. We’re committed to respecting your privacy and complying with global privacy standards.

2. What Information We Collect

a. Information You Provide Directly:

- Wallet addresses and linked profiles

- Support requests, messages, or feedback

- Optional profile data (e.g., social links, bio, PFPs)

b. Information We Collect Automatically:

- Device and browser info: IP address, OS, browser version, screen resolution

- Usage data: Clicks, time on site, interaction history

- Referral source: The link or website that brought you to us

- Cookies: Small files to store preferences, sessions, etc. (More below)

c. From Third Parties:

We may obtain information from:

- Blockchain networks (on-chain activity)

- Analytics providers (like Google Analytics)

- Publicly available databases or social platforms

3. Cookies & Tracking

We use cookies and similar tech to personalize your experience and analyze platform performance. The cookies we use fall into:

- Essential cookies – Keep the site running (e.g., session, login)

- Analytics cookies – Help us understand how users behave

- Functional cookies – Remember settings like dark mode

- Security cookies – Detect bots or malicious activity

You can manage cookies via your browser settings or tools like allaboutcookies.org.

4. Why We Collect Your Info

We collect data to:

- Provide and maintain the Platform

- Process your token-related actions or transactions

- Enhance performance and UX

- Comply with legal and security requirements

- Analyze aggregate behavior and improve features

- Prevent abuse, fraud, or spam

- Contact you when support is needed

We do not sell your personal information or use it to serve third-party ads.

5. Legal Basis for Processing (GDPR / UK GDPR)

Depending on your location, our processing of your personal data is based on:

- Your consent (where required)

- Our contractual obligations

- Our legal duties (e.g., compliance, KYC/AML)

- Legitimate interests, like improving the Platform or fraud detection

6. Blockchain Data & Immutability

Please note: transactions on blockchain networks (e.g., Solana, Ethereum) are public and cannot be deleted, reversed, or modified. This includes wallet addresses, token ownership, and transfers. Once published, that data is permanently recorded by decentralized infrastructure beyond our control.

7. Data Retention

We retain your information:

- As long as your wallet is connected or active

- For legal/compliance reasons (e.g., accounting)

- Until you request deletion (where applicable and possible)

Blockchain data cannot be deleted. Metadata stored off-chain (e.g., cookies, logs) can be deleted upon request.

8. How We Share Data

We do not rent or sell your personal data. We may share limited data:

- With trusted service providers (e.g., for hosting, analytics)

- With law enforcement if required by law

- In business transfers (e.g., merger, acquisition)

- To enforce our Terms of Use

All vendors must adhere to strict confidentiality obligations.

9. Cross-Border Data Transfers

Your data may be processed or stored in jurisdictions outside your country. When transferring data internationally, we use:

- Standard Contractual Clauses (SCCs)

- Adequacy decisions (where applicable)

- Secure encryption and data handling procedures

10. Your Rights

Depending on your location (EU/EEA, UK, California), you may have rights to:

- Access or request a copy of your data

- Request correction or deletion

- Withdraw consent

- Object to certain processing

- Request data portability

To exercise your rights, contact us at hi@closed.digital.

11. Data Security

We use reasonable administrative, physical, and technical safeguards to protect your data. However, no digital system is 100% secure. Please:

- Never share private keys or seed phrases

- Use hardware wallets and 2FA where possible

- Report any suspicious activity immediately

12. Children’s Privacy

Closed Digital is not intended for users under 18. We do not knowingly collect data from children. If you believe a minor has used the platform, contact us to request deletion.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the Platform or email (if available). Your continued use of the Platform constitutes acceptance of the revised policy.

14. Contact Us

For questions, concerns, or privacy-related requests, reach out at:

📩 Email: hi@closed.digital

🗂️ Or DM us on our official Twitter/X or Telegram